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We believe ABM team members are the champions. You will, too.
People are our business. The caring nature of our interactions define who we are. Team members know the importance of making a difference—for each other, clients, and communities. We make sure ABM is a great place to work, learn, grow, and champion themselves and others. Nurturing a workplace culture of which we are all proud: It’s not only good for our team members, it is good for everyone we serve.
The world calls our team essential because they are
Our team members are central to everything we do. ABM’s client-site teams perform services essential to the well-being of people and facilities. And everyone at ABM, starting with the CEO, supports them. With the tools and training to succeed, a work environment that motivates, and culture that keeps them engaged, we work as one to provide our team all they need to deliver for our clients, community, and each other.
ABMCares: Community, philanthropy, wellness
Giving back is fundamental to who we are. Our caring team members and their generosity for giving back defines us as a culture and a company. The ABM Cares programme encourages and supports team members to volunteer, donate, and participate in wellness activities so they can support our Make a Difference mission.
ABM aims to positively impact the communities where we live, work and play. We believe in supporting charitable causes that are important to our people. Through ABMCares, we are doing just that with additional benefits to our staff and management employees, including:
A matching programme for charitable donations
A paid day off to volunteer
Donations to the charity of their choice for every 10 hours volunteered
David Donovan
"I have been with ABM 36 years now; I was an Operations Director when ABM acquired GBM in 2014. Since then, I've grown into my role and progressed significantly, eventually rising to a Director role. Then, in 2017, I took on the role of Account Director for the Pan TfL Contract - which has grown into my current role as the Managing Director for Pan-TfL.
I think the career opportunities are widespread within ABM. People can diversify their original skillset and develop along a multiple different pathways. A Cleaning Supervisor becoming a Data Analyst, for instance - a colleague I work with regularly.
Similarly, within Operations, progression is readily available for team members who want to succeed and demonstrate the values of ABM.People are our Business!"
A culture of inclusion: For our mutual success
A culture where everyone feels seen, heard, and valued? Yes. Equitable opportunities for all team members? Yes. Our focus is on serving people: The rich and diverse perspectives, experiences, and backgrounds of our team members drive our success in helping meet the diverse needs of our clients.
Building a people-centred culture
Inviting different perspectives and driving inclusion enables us to connect meaningfully, adapt and innovate.
Bridging Priorities
Our people
Workforce equity
Fostering a diverse workforce with equitable opportunities for all team members.
Our culture
Workplace inclusion and belonging
Cultivating a culture of inclusion so that every team member feels seen and heard.
Our business
Marketplace and community
Increasing the positive impact of our DE&I efforts for our clients, partners, and the communities we serve.
Kristen Argus
“Being surrounded by teammates who value integrity, collaboration, and positivity naturally brings out the best in everyone. It’s refreshing to work alongside so many people who share such a strong commitment to servicing our clients and communities with care and perfection.”
Culture & Inclusion Council
Team member-led and executive leader-sponsored, this council develops organisational priorities that nurture an inclusive workplace and drive meaningful change. They focus on ensuring diverse representation across all levels and departments at ABM.
ABM Impact Groups
These team member groups work to inspire a culture where differences drive innovative solutions for our clients and communities. Each group promotes the sharing and acceptance of varied ideas and perspectives, and positive change in the workplace and beyond. ABM Impact Groups are open to all ABM team members, regardless of gender or sexual identity.
ThinkSafe Culture
Every workday, every shift… from cleaning windows to installing electrical equipment, each of us is aware of what we’re doing and how to do our jobs safely, without harm to ourselves, others, and our surroundings. ABM’s training and processes focus on:
Creating an injury-free work environment for team members, clients, and the public.
Preventing incidents through the proper use of tools, equipment, and supplies.
Recognising environmental hazards that impact our workplace and the planet.
From new-hire orientation to workplace ergonomics and other safety topics, training videos are mandatory for ABM service employees in their first five days on the job. The videos are in English plus five other languages and also serve as supplemental training and re-training.
True to our culture, we listen to our people, especially those on client sites. Our safety hotline is available 24/7 to report unsafe work conditions or other issues. We’re all eyes and ears on protecting people and property.
David Ferguson
"In Ireland, we have always had a focus on succession planning, but with the integration of and the backing from the ABM parent company, there are now significantly more opportunities for career growth and development, and I look forward to seeing our team members reaching their full potential."
Exceptional work experiences create exceptional client experiences
ABM is passionate about people. We have a history of working attentively to pair our clients with the right team to care for their operations. Each person becomes an integral part of ABM’s skilled and hardworking force of over 12,500 people. All committed to advancing the occupant experience, the communities we serve, and each other.
Personal and professional growth
Working at ABM means opportunity. It means open communication, supportive leadership, and safe working conditions. It means being part of a community unified by shared values: respect, integrity, collaboration, innovation, excellence and trust. Well-trained and technology-enabled team members do their jobs with confidence and efficiency.
Attracting and retaining good people
Our people are passionate, enthusiastic and skilled, working behind the scenes to deliver exceptional services across thousands of facilities throughout the UK and Ireland.
We’ve always been about people first and foremost. And through our commitment to diversity and inclusion, we want to make sure everyone has equal opportunities to succeed, and can instantly feel they belong.
ABM team member training: Important and intentional
We improve the connectivity and productivity of our workforce by investing in training and development tools and enhancing our talent management capabilities to create greater career-growth opportunities.
Management training
Supports continuing education in a range of useful topics.
Independent training initiatives
Enable team members to continue to develop skills in the roles and environments where they work
Self-directed training
Ensures maximum participation throughout our organisation and makes training as efficient as possible.
Specialised training
For supervisors, managers, and Human Resources team members complements and certifies professional development and ensures industry and government compliance.
Team members access training conveniently via ABMUniversity, our online learning center.
Our mission in action
Heart-warming and sometimes near miraculous stories of ABM employees going above and beyond show our mission in action. Indeed, we do make a difference, every person, every day.
ABM Performance Solutions
Greater outcomes for the life of your facility
ABM Performance Solutions is designed to optimise every aspect of performance for your built environment. Our customisable suite of integrated facility services generates impactful cost efficiencies across the entire lifecycle of your facility—all while putting the end results first.
Give your operation one contract, one invoice, and one source of accountability for all your facility solutions.
ABM Performance Solutions