PRM & Accessibility

ABM helps to ensure that your facilities are accessible to all with wheelchair, vehicle transport services, specialised equipment, or simply having the expertise to support anyone with restricted mobility.

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PRM & Accessibility

Providing assistance your customers can trust

ABM's PRM teams assisted 800,000 passengers in 2023 year on year. They ensure that strict schedules are adhered to, passengers are assisted promptly, and complex operations continue to run smoothly.

PRM & Accessibility

Professional and compassionate assistance

ABM provides support for your operation with customised PRM solutions to enhance your facility's passenger experience.

Passenger assistance

ABM's teams help passengers get to their destinations promptly and provide additional support throughout the journey, including document screening, crisis management, and baggage handling.

Continuous improvement

ABM's PRM teams strive for excellence in all areas of passenger care, so that they maintain a state of continuous improvement through regular team reviews and data analysis.

Passenger and customer loyalty

ABM's teams understand the importance of customer loyalty, which grows in importance as the purple pound increases in value every year.

Flexible services

ABM's wider network can help you scale and flex your operation with additional recruitment, vetting, and training to support your operational requirements.

Delivering measurable results

Access our highlighted resources to explore how our forward-thinking solutions can help drive operational excellence.

Assisting your passengers with compassion, dignity, and a smile

ABM's PRM teams are always on hand to provide prompt, engaging support.

Client success

40+years

experience in UK and Ireland

Client success

12,500+

team members across UK and Ireland

Client Success

4,000+

UK and Ireland-based aviation team members

client success

1,600+

sites in the UK and Ireland that benefit from ABM service provision

Let's get in touch

Discover how ABM can design and implement a customised PRM & Accessibility service for your operation.

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Support Services

Part-time, full-time, or temp: whatever your needs or your industry, our recruiters are at your service.

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Cleaning & Maintenance

Fresh-smelling air, shining floors and windows, and well-stocked bathrooms help keep everyone healthy and happy.

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More Facility Solutions

Transportation

Enhance safety and increase parking revenue through our technology and best practices in shuttle services, valet, and parking management.

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More Facility Solutions

Support Services

Part-time, full-time, or temp: our recruiters are at your service.

Explore Solution

More Facility Solutions

Cleaning & Maintenance

Fresh-smelling air, shining floors and windows, and well-stocked restrooms keep everyone healthy and happy.

Explore Solution
Transportation