Challenge
To be ready for the centre’s launch in September 2021, a key objective was to educate the facility’s teams on best practises for cleanliness and waste management. The ABM team knew that a change in mindset was key, and was achieved through open communication, training and support.
Solution
Over one month, ABM mobilised a workforce of 69 people, despite the ongoing recruitment crisis at the time because of the COVID-19 pandemic. As a result, ABM was able to develop a well-settled, structured team at the site.
Visits from VIPs and senior leaders are serviced on an ad-hoc basis, where the team goes above and beyond to ensure that the facility is clean and well-managed.
The ABM team introduced a waste segregation system including colour-coded bins and quality control on the segregated waste.
New equipment and machinery are constantly being trialled to explore different, more efficient ways of working.
Benefits
• The waste management systems implemented considerably increased recycling at the site.
• Waste segregation improved to 91 per cent for operational waste.
• General waste was reduced from 40tn to 20tn (50 per cent reduction).
• Dry mixed recycling increased from 4.5tn to 25tn (456 per cent increase).
• The innovative, new ways of working created considerable savings on costs and time.
• The measures put in place set a great example across the business, encouraging other sites to replicate.
• Teams at the centre are now in a position to provide internal training on cleaning and waste management.
• Neat and Clean scores for the site improved, achieving a score of 4.0/5.0 – one of the best in the client’s UK network with a 22 per cent improvement in a month.
